An Uber driver who got COVID-19 couldn’t get the company to cover his promised sick pay until he called out its CEO on Twitter
- Christophe Morin/IP3
- An Uber driver who examined constructive for coronavirus says the firm didn’t pay him the sick pay it had promised till he took to Twitter to inform his story, CNET reported Wednesday.
- Uber mentioned earlier in March that it could compensate drivers and supply employees identified with COVID-19 or positioned in obligatory quarantine.
- Nonetheless, three drivers instructed CNET that they’ve had problem getting the corporate to approve their compensation requests.
- Gig employees, most of whom are unbiased contractors, have mentioned firms aren’t doing sufficient to guard their monetary or bodily well being because the coronavirus pandemic upends enterprise as standard.
- Go to Enterprise Insider’s homepage for extra tales.
An Uber driver in San Francisco who examined constructive for COVID-19 couldn’t get the corporate to cowl his sick pay because it had promised till he referred to as out the corporate’s CEO, Dara Khosrowshahi, on Twitter, in line with CNET.
The driving force instructed CNET he got here involved with two passengers who he believed might need had the coronavirus: one who had lately traveled to Taiwan and instructed the driving force they’d the coronavirus, and one other who was coughing up blood on the best way to the hospital.
So, he stopped accepting journeys and went to get examined himself. He obtained a physician’s be aware ordering him to self-quarantine – and finally examined constructive for the brand new coronavirus. The driving force additionally requested Uber to compensate him whereas he was compelled off the highway as a result of his illness, in line with CNET.
Uber introduced earlier in March that it could pay drivers and supply employees who’re identified with COVID-19 or are positioned in obligatory quarantine by public well being officers. Uber mentioned the funds would cowl as much as 14 days off and the quantity per day could be calculated based mostly on how a lot drivers had earned prior to now six months.
Nonetheless, the driving force instructed CNET that so as to add his physician’s be aware, he needed to comply with “onerous situations” like letting Uber accumulate private data and acknowledging that the funds wouldn’t change his standing as an unbiased contractor.
That prompted the driving force to take his request to Twitter, the place he described his experiences and talked about Uber CEO Dara Khosrowshahi and chief authorized officer Tony West in a 24-tweet thread – and at last obtained a cost of $2,108 eight days later, CNET reported.
One other driver, Jon Hoheisel, shared an identical expertise, telling CNET that Uber didn’t reply till he tweeted at Andrew Macdonald, Uber’s senior vice chairman of rides. Even then, he mentioned, the corporate initially shorted him $1,000.
“There’s overwhelming demand for compensation,” mentioned Sergio Avedian, senior contributor at The Rideshare Man, an business information website for Uber and Lyft drivers. “It’s hit or miss at greatest, however Uber’s system appears to be dealing with requests a little bit higher [than competitors],” he added.
The tales instructed to CNET echo criticism Uber has confronted within the UK, the place a labor group instructed Enterprise Insider that, as a result of an absence of entry to testing, the corporate’s coverage had made it virtually not possible for drivers to assert funds.
“We’re at all times working to assist preserve everybody who makes use of Uber secure. We have now a devoted world workforce, guided by the recommendation of a consulting public well being professional, working to reply in each market the place we function world wide. We stay in shut contact with native public well being authorities and can proceed to observe their steering to assist forestall the unfold of the coronavirus,” Uber mentioned in an announcement to Enterprise Insider.
Gig employees transporting passengers and meals for platforms like Uber, Lyft, Instacart, and others have been at an particularly excessive danger of publicity to the coronavirus given their elevated publicity to latest vacationers, medical employees or passengers going to the hospital, and other people typically.
However many are staying on the highway regardless of the well being dangers as a result of they want the cash and, as unbiased contractors, most don’t have entry to the identical sick pay advantages that full-time staff at firms like Uber sometimes get pleasure from. Nonetheless, with Uber ridership tanking – as a lot as 50% in cities like Seattle which were exhausting by the virus – drivers are struggling.
“Drivers are between a tough place and a rock: be broke and be sick or be broke and wholesome,” Avedian mentioned.